Curated clothing & everyday gear · Enquiries via WhatsApp
Customer information

Returns & Refunds

Please review the policy below before making a purchase. If you have questions about an item, contact BlackBerg before arranging pickup.

Eligibility

Returns are accepted for items that are unworn and have their original tags attached. Please contact us within 14 days of purchase to request a return.

How to request a return

Contact us on WhatsApp within 14 days and tell us your order or purchase details and the reason for the return. We will reply with the next steps.

Condition of returned items

Items must be unworn and have their tags attached. Please keep the item and any included packaging in good condition until we respond.

Refunds

Any approved refund will be discussed and arranged directly with you. Please contact us before sending or bringing an item back.

Need help?

WhatsApp +81 90-1366-1993.