Customer information
Returns & Refunds
Please review the policy below before making a purchase. If you have questions about an item, contact BlackBerg before arranging pickup.
Eligibility
Returns are accepted for items that are unworn and have their original tags attached. Please contact us within 14 days of purchase to request a return.
How to request a return
Contact us on WhatsApp within 14 days and tell us your order or purchase details and the reason for the return. We will reply with the next steps.
Condition of returned items
Items must be unworn and have their tags attached. Please keep the item and any included packaging in good condition until we respond.
Refunds
Any approved refund will be discussed and arranged directly with you. Please contact us before sending or bringing an item back.
Need help?
WhatsApp +81 90-1366-1993.